Get your survey platform up & running with 24/7 support
Help & Security
Although C-ASK is an intuitive platform that comes with ample tutorials and resources, we understand that you may face issues when using the survey builder. That’s why our support team is available 24/7 all year long to tackle all concerns and queries.
Quick Setup
Setting up C-ASK is a matter of minutes. You can set it up yourself by following a step-by-step guide, or get in touch with our product experts, who’ll set it up for you.
Support
We offer 24/7 email and phone support to solve any problems you may face when using or setting up C-ASK.
Help Desk
Need assistance fast, or just want to see what more can you do with C-ASK?Our multilingual support staff ensures no question ever goes unanswered.
Dedicated Account Manager
We give you a dedicated account manager responsible for your account, to whom you can call or write in case you have any questions or problems.
Seamless User Onboarding
We’ll help you set up your C-ASK account on a free online onboarding call. No matter how big or small your team is, don’t hesitate to reach out to us!
Survey Security
Make sure only the right people within your organisation have the right access to what you want them to see. We’ve got your data covered with SSL/TLS encryption.
Tracker ON/OFF
Track and decode user’s IP and email addresses for added security.
Private ON/OFF
Make your surveys private by using a password and enabling IP blocking.
GDPR Compliant
C-ASK is fully GDPR compliant. All survey responses, user information, and other corporate data remain strictly your property. We do not share any information with third parties without consent.
Multiple Agent Roles
Specify if your users are admins or agents. Admins can access account settings as well as view the performance of all teams and agents.
Agents with no or limited Access
If you feel not every agent needs access to the C-ASK app, you can choose to specify them as agents with little to no access. You can still measure their performance, but they won’t have credentials to log into C-ASK.